1. Zero Tolerance Policy

S2Y GLOBAL PRIVATE LIMITED maintains an absolute zero-tolerance policy against child sexual abuse and exploitation (CSAE). We strictly prohibit:

• Child sexual abuse material (CSAM)
• Grooming, solicitation, or sexualization of minors
• Content depicting, encouraging, or glorifying pedophilia
• Age-inappropriate sexual or violent content accessible to minors
• Adult-child interactions that may facilitate abuse
• Sharing personal information of minors without parental consent

Violations result in immediate account termination, content removal, and mandatory reporting to law enforcement and NCMEC.

2. Age Verification & Access Controls

Minimum Age: 13 years (compliant with COPPA, GDPR-K, Indian IT Rules)

Verification Measures:

• Self-declaration during registration with date of birth
• AI-based age estimation for profile photos (voluntary)
• Parental consent requirements for users under 18
• Age-gated content restrictions for mature material
• Regular audits of suspected underage accounts

Users found to be under 13 will have accounts immediately suspended pending verification.

3. Content Moderation System

Multi-Layer Detection:

• PhotoDNA & Microsoft Azure Content Safety API for CSAM detection
• Google SafeSearch API and custom ML models
• Keyword filtering for grooming language patterns
• User reporting with priority escalation
• Human moderation team (24/7 coverage)

Response Times:

• CSAM reports: Immediate automated blocking + review within 1 hour
• Grooming/exploitation: Review within 2 hours
• General safety violations: Review within 24 hours

4. Proactive Safety Features

Built-in Protections:

• Default private accounts for users under 18
• Restricted DMs: minors can only receive messages from mutual connections
• Comment filtering for inappropriate language
• Blocking suspicious adult-minor interaction patterns
• In-app safety center with educational resources
• Parental controls dashboard (beta)

5. Reporting & Escalation

How to Report:

• In-app: Tap three dots → "Report" → Select violation type
• Email: safety@glimpzo.com (24/7 monitored)
• Anonymous web form: legal.glimpzo.com/report

What Happens Next:

1. Automated preservation of evidence (metadata, not content)
2. Triage by safety team within SLA timeframes
3. Content removal if policy violation confirmed
4. Account suspension or termination
5. Law enforcement notification (when legally required)
6. Reporter receives outcome notification (privacy-protected)

6. Law Enforcement Cooperation

S2Y GLOBAL PRIVATE LIMITED cooperates fully with:

• National Center for Missing & Exploited Children (NCMEC)
• Indian Cyber Crime Coordination Centre (I4C)
• INTERPOL and local law enforcement agencies

We file CyberTipline reports as mandated by 18 U.S.C. § 2258A for any suspected CSAM.

7. Transparency & Accountability

We publish bi-annual transparency reports documenting:

• Total content moderation actions
• CSAM reports filed to NCMEC
• Account terminations for safety violations
• Average response times

Available at: legal.glimpzo.com/transparency

8. Safety Education

Resources for Users:

• In-app safety tips for teens and parents
• Links to NCMEC, CyberTipline, and local support organizations
• Educational content about digital citizenship
• Crisis helpline directory

9. Third-Party Audits

We engage independent auditors to review our safety systems annually and implement recommendations within 90 days.

10. Contact Our Safety Team

Safety Concerns: safety@glimpzo.com
Legal Inquiries: legal@glimpzo.com
DMCA/Copyright: dmca@glimpzo.com

Mailing Address:
S2Y GLOBAL PRIVATE LIMITED
Safety & Trust Team
42-3/1-82 R.K. Puram, Kallepalli Vari Street
Gandhinagaram, Vijayawada
Krishna District, Andhra Pradesh – 520003
India